Restaurant Training Manager

Location: Pan India / Multi-Location

Department: Operations & Training

Reporting To: Corporate Head / Operations Director

We are seeking a highly driven and experienced Corporate Training Manager to lead and execute structured training programs across our restaurant and bar operations. The role demands expertise in both on-site and remote training delivery, ensuring consistent service excellence, product knowledge, and operational standards across all locations.

• Design, develop, and implement comprehensive training modules for restaurant and bar staff across all outlets.
• Conduct on-site training sessions during new store openings, audits, and performance improvement cycles.
• Deliver remote training programs via digital platforms to ensure continuous learning and scalability.
  
• Lead structured training on:
• Food Menu Knowledge (ingredients, preparation, upselling techniques)
• Beverage & Drink Menu Training (alcoholic & non-alcoholic, pairing, responsible service)
• Service Standards & Guest Experience
• SOPs, Hygiene & Compliance
• Evaluate training effectiveness through assessments, audits, and performance metrics.
• Collaborate with operations and marketing teams to align training with brand positioning and campaigns.
• Create and maintain training manuals, SOP documents, and digital learning content.
• Identify skill gaps and implement targeted development programs.
• Support outlet teams in improving sales, upselling, and customer engagement.

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• Proven experience as a Training Manager in Restaurants / Hospitality Industry.
• Strong expertise in staff training (both remote & on-ground).
• In-depth knowledge of F&B operations, menu engineering, and service standards.
• Experience in training for food, beverages, and bar operations.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multi-location training programs.
• Proficiency in using digital training tools and LMS platforms.
• Strong leadership mindset with a passion for people development and coaching.