Customer Representative

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-4 years
All India
Operations Maintenance & Support
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    We are looking for enthusiastic Customer Support Executives to handle inbound voice calls from customers, resolving queries and providing excellent service. As a Customer Support Executive, your key responsibilities will include answering inbound customer calls promptly and professionally, resolving customer queries, complaints, and requests effectively, maintaining accurate call records, updating customer information as required, ensuring customer satisfaction, providing appropriate solutions within timelines, and handling different types of customer issues related to services and products. It is crucial to adhere to quality and compliance guidelines during customer interactions.

    This position requires proficiency in the Tamil language. The job type is Full-time, Permanent, and Fresher candidates are welcome to apply. Benefits include leave encashment, and the work schedule is in the day shift. The educational requirement for this role is Higher Secondary (12th Pass). The work location is in person.

    If you are passionate about delivering exceptional customer service, have good communication skills, and can effectively handle customer inquiries in Tamil, we encourage you to apply for this rewarding opportunity.,

Skills

Customer SupportCustomer SatisfactionCustomer ServiceCustomer SupportCustomer SatisfactionCall HandlingCustomer ServiceQuery ResolutionCompliance GuidelinesInbound Calls

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