Customer Sales Support

Key Responsibilities:

• Review quotations and issue Purchase Orders (POs).
• Coordinate with the Sales team to ensure on-time delivery.
• Handle channel partners and manage delivery push-in and push-out requests based on needs.
• Manage account receivables and maintain records of slow-moving products, Accounts Receivable (AR) ratio, customer sales, etc.
• Monitor and track shipment status and resolve any issues that arise during the shipping process.

Qualifications Required:

• Proven experience in customer support and sales support roles.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using relevant software and tools for managing quotations, POs, and customer records.

In addition to the job responsibilities and qualifications, you are preferred to have experience in the electronics industry and hold a Graduation degree in any discipline.

As part of the Performance Metrics, you will be evaluated based on the On-time Delivery Rate, Quotation Accuracy, Customer Satisfaction Score, and Process Improvement Initiatives.

Please note that the job is Full-time and Permanent with benefits including health insurance and Provident Fund. A willingness to travel up to 50% is preferred, and the work location is in person.

If you have any further questions or need more information, feel free to reach out.,