Front Office Executive

Key Responsibilities:

Front Desk Management:

• Greet and welcome clients, visitors, and vendors with a friendly and professional demeanor.
• Answer and direct incoming calls to the appropriate department or personnel.
• Maintain a neat and organized front desk area.
• Ensure a pleasant and welcoming atmosphere in the reception area.

Visitor Assistance:

• Register and guide visitors to their respective appointments or meetings.
• Provide basic information about the company and its services.
• Assist clients with inquiries, brochures, and general information.
• Assist clients to AV Room for project videos, showing sample flat whenever needed and requested by Sales Executives during peak hours.

Administrative Support:

• Assist various departments with administrative tasks such as data entry, document preparation, and filing.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain and update contact lists, office supplies, and inventory.
• Accurate site billing of labor and any other agencies to ensure timely and transparent payment processing.
• Regular checks to verify the accuracy of CP invoices.
• Registering new employees on biometric and sharing data to HR on weekly basis.
• Co-ordinating with booked clients for agreement copy and receipts.

Appointment Scheduling:

• Schedule appointments and meetings for team members.
• Coordinate conference room bookings and ensure meeting spaces are prepared.

Communication:

• Relay messages promptly and accurately to the appropriate personnel.
• Monitor and respond to emails and inquiries directed to the general company email address.

Security:

• Monitor access to the premises and ensure visitor compliance with security procedures.
• Report any suspicious or unauthorized activities to the appropriate authorities.

Maintain Records:

• Maintain visitor logs, access control records, and other relevant documentation.

Qualifications:

• U.G or any Graduation; additional education or certification is a plus.
• Proven experience as a Front Desk Executive in a real estate , hospitality , aviation will be preferred.
• Excellent communication skills in English , both written and verbal.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional customer service skills.