Deputy Manager - International Business - Manufacturing Industry

Job Title: Deputy Manager International Business

Department: International Sales / Business Development

Location: Dombivali (Mumbai)

Industry: Manufacturing

Role Overview:

The Deputy Manager International Business will be responsible for driving incremental sales and revenue growth across assigned international markets. The role focuses on new business generation, customer acquisition, channel development, and end-to-end execution of international sales processes. The incumbent will play a key role in expanding the companys footprint in Latin America and Europe by leveraging strong market knowledge, customer relationships, and technical product understanding.

Key Responsibility Areas (KRAs):

1. Sales & Revenue Growth:

• Drive incremental sales and revenue generation from international markets.
• Achieve assigned sales targets through strategic account management and market expansion.
• Identify growth opportunities across existing and new customers.

2. New Business Generation & Market Development:

• Generate new business through lead generation, prospecting, and customer conversion.
• Identify and on board new customers, including OEMs and Channel Partners.
• Develop and execute market entry and expansion strategies for assigned geographies.

3. Customer Relationship Management & Customer Connect:

• Build and maintain strong, long-term relationships with international customers.
• Act as the primary point of contact for key global accounts.
• Ensure high levels of customer satisfaction through proactive engagement and support.

4. Sales Process Execution (Pre & Post Sales):

• Manage the complete sales lifecycle including pre-sales, technical discussions, negotiations, order finalization, and post-sales support.
• Coordinate with internal teams such as application engineering, production, logistics, and finance to ensure seamless execution.
• Ensure timely resolution of customer queries, order execution, and after-sales issues.

5. Channel Management:

• Develop, manage, and strengthen channel partners and distributors in international markets.
• Support channel partners with product training, technical inputs, and joint customer visits.
• Monitor channel performance and ensure alignment with company growth objectives.

6. Market & Geography Expertise:

• Demonstrate strong understanding of Latin American and European markets, including country-specific business practices, regulations, and customer expectations.
• Leverage in-depth knowledge of regional customers, OEMs, and channel ecosystems to drive business growth.
• Track competitor activity and market trends to identify new opportunities.

7. Leadership & Stakeholder Management:

• Exhibit leadership traits by driving initiatives, influencing stakeholders, and mentoring junior team members when required.
• Work closely with cross-functional teams to align international business goals with organizational strategy.
• Represent the organization in international exhibitions, trade fairs, and customer meetings.

Technical / Technological Competencies:

• In-depth understanding of product lines, features, specifications, and applications.
• Strong technical acumen to engage in solution-based selling with international customers.
• Ability to translate technical requirements into commercial business opportunities.
• Experience in handling technically complex products within a manufacturing environment.

Qualification:

• B.E. / B.Tech Electrical or Electronics Engineering (First Preference)
• B.E. / B.Tech Mechanical or Instrumentation Engineering (Also acceptable)

Experience & Exposure:

• Relevant experience in international sales / business development within the manufacturing industry.
• Mandatory international travel exposure, specifically to Latin America and Europe.
• Strong familiarity with customers in these regions, including OEMs and Channel Partners.
• Proven track record of handling international customers and managing cross-border sales processes.

Industry Preference:

• Manufacturing Industry (Electrical / Electronics / Industrial Products preferred)

Key Competencies & Skills:

• Strong negotiation and communication skills.
• Excellent relationship-building and stakeholder management capabilities.
• Strategic thinking with a results-oriented mindset.
• Ability to work independently in international markets.
• Cultural sensitivity and adaptability across global regions.