Branch Operation Manager

Company Description

Unity Small Finance Bank is a New Age Bank that leverages best-in-class technology to deliver safe, convenient, and simple-to-use banking services. We focus on creating a seamless banking experience by integrating advanced technology to ensure our customers satisfaction. Our commitment to innovation and customer service excellence makes us a preferred choice for personal and business banking. Join us to be a part of a forward-thinking and dynamic financial institution.
Role Description

This is a full-time, on-site role for a Branch Operations Manager located in Vadodara. The Branch Operations Manager will oversee the day-to-day operations of the branch, ensuring smooth and efficient functioning. Responsibilities include managing staff, handling customer inquiries, ensuring compliance with banking regulations, overseeing financial transactions, and maintaining operational standards. Additionally, the role involves developing and implementing operational policies and procedures to enhance branch performance.
Qualifications

• Proven experience in Branch Operations Management
• Excellent leadership and team management skills
• Strong customer service and communication skills
• Knowledge of banking regulations and compliance standards

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• Ability to manage financial transactions and processes efficiently
• Proficiency in using banking technology and software
• Bachelors degree in Banking, Finance, Business Administration, or a related field
• Analytical and problem-solving skills
• Experience in a similar role within the banking industry is a plus