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Job Description
We are looking for a reliable, responsible and people-oriented female to support the daily operations of our coaching business while managing client communication, follow-ups and coordination.
Working Days: 6 Days (Weekends Working)
Key Responsibilities Client Communication & Follow-ups
* Call and follow up with participants, clients and potential clients regularly
* Daily calling may exceed 150-200 calls at times
* Manage WhatsApp communication and client interactions
* Share reminders, updates and important information regarding programs and sessions
* Build warm, professional and trusting relationships with clients
* Ensure no lead or client is missed in the follow-up process
Business Operations & Coordination
* Manage registrations, databases and internal trackers
* Maintain accurate client records and program progress updates
* Coordinate Zoom sessions, workshops and schedules
* Update Google Sheets and maintain operational data
* Coordinate with internal team members for smooth execution of programs
* Support day-to-day administrative and operational tasks
Who We're Looking For
* Female candidates only
* Graduate preferred
* Strong communication skills in Hindi and English
* Comfortable making regular follow-up calls and speaking with clients
* Good WhatsApp communication skills
* Basic knowledge of Excel and Google Sheets
* Organized, detail-oriented and proactive
* Prior experience in administration, coordination, customer support, Telecalling or client handling preferred
Ideal Personality Fit
* Warm, positive and people-friendly
* Responsible and dependable
* Strong follow-up mindset
* Able to manage multiple tasks efficiently
* Takes ownership and completes work without constant supervision
* Quick learner with a solution-oriented attitude
* Comfortable working in a fast-paced environment
Work Details Location: Kandivali East, Mumbai (Work From Office)
Salary: 20,000 30,000 per month
Working Days: 6 Days (Weekends Working)
Immediate Joiners Preferred
Skills
Administration ActivitiesManagementAdministrationOfficeOffice ManagementExecutive SupportCustomer SupportOperationsAdministrationDaily OperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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