AI Automation Manager

Location: Bengaluru

Work Mode: Work From Office

Employment Type: Full-Time

Experience: 0 to 3 years

About upGrad:

upGrad is one of Indias largest online higher education platforms. We work with leading universities to offer UGC-recognized online degrees and career-focused programs to working professionals and young learners across the country. Our marketing teams job is to help people see online degrees as real, relevant and affordable education, and to make it easy for them to start studying.

Why this role exists

Help the Leadership and operating teams spend less time collecting, cleaning data and taking decisions. You will use AI, code and workflow tools to turn repetitive work into small, testable systems that people can use and trust.

What you will own

• Collaborate with internal teams to Map recurring reporting tasks. Define the source of truth, business rules, expected output, and deliver the work with AI.
• Connect spreadsheets, files and APIs; clean and reconcile inputs; generate dashboards and repeatable reports with clear definitions.
• Build scheduled workflows with validation, retries and failure alerts.

What you should bring

• First principles problem solver, who is AI first and thinks about solving problems with AI and validate with Human Judgement.
• 0–3 years of experience. Fresh graduates are welcome if they can show something useful they have built.
• Hands-on use of Claude and ChatGPT, including AI-assisted coding, ability to read and debug Python or JavaScript, use basic SQL and work confidently with spreadsheets.
• Comfort with API requests, JSON or CSV data and webhooks. Experience with an automation platform is useful; equivalent work in code counts.
• Logical thinking, attention to data quality and clear communication. You can explain where a workflow may break and how a non-technical colleague should respond.
• Speed of execution with usage of AI.
• BTech from a Tier1/ 2 Engineering college.