Costing Associate

• This position communicates with customers in order to solve billing issues while providing excellent customer service.


• This position resolves discrepancies on shippers invoices.


• This position researches billing issues.


• This position makes adjustments as necessary.


• This position educates customers on billing services UPS offers.


• This position initiates contacts (cross-functional and external) to resolve billing problems.


• The employee performs other tasks as necessary.

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