Category Manager

Category Manager ATL/Operations | Urban Company

About Urban Company

Urban Company is a leading technology platform offering reliable, high-quality home services, including beauty, cleaning, repairs, and maintenance. It empowers service partners through technology, training, and operational support.

Role Overview

The Category Manager will drive on-ground category operations, focusing on onboarding new service partners, improving partner performance, and ensuring a seamless customer experience.

Key Responsibilities

• Drive end-to-end onboarding of service partners, including sourcing, selection, and training.
• Improve the quality and productivity of existing partners.
• Manage category operations, supply-demand planning, and revenue support.
• Identify operational challenges and drive process improvements.
• Collaborate with Marketing, Product, and Technology teams on key initiatives.
• Take ownership of projects to improve customer and partner experience.

Requirements

• 1 - 3 years of relevant work experience.
• Bachelor's degree.
• Proficiency in Advanced Excel, SQL, Tableau, or Power BI.
• Strong analytical, problem-solving, and execution skills.
• Ability to work in a fast-paced environment.
• Proactive, ownership-driven, and results-oriented mindset.