Sales Manager

Company Description Urban Cruise is a tech-enabled bus rental start-up focused on transforming group travel services across India. The company currently operates in seven cities, with offices in Mumbai and Delhi, offering specially designed and modified tempo travellers, minibuses, and buses equipped with best-in-class amenities and trained drivers. Urban Cruise serves a wide range of needs including vacations, corporate travel, weddings, and family group tours, with affordable pricing and hassle-free booking supported by reliable customer service. Customers can choose from a diverse fleet, ranging from 6/7-seater Innovas to 50-seater buses, along with customized sightseeing itineraries and local guided tours for a superior passenger experience.

Role Description The Sales Manager role at Urban Cruise is a full-time, on-site position based in Mumbai. The Sales Manager will oversee the end-to-end sales cycle for bus and vehicle rental services, including prospecting new clients, responding to inquiries, preparing quotations, and closing deals with corporate, travel agents, and individual customers. This role involves building and maintaining long-term customer relationships, negotiating pricing and packages, and ensuring a smooth handover to operations for timely service delivery. The Sales Manager will track sales performance, prepare regular reports, and provide input on promotional campaigns and partnerships to drive revenue growth. Daily responsibilities also include coordinating with the customer service and operations teams, monitoring market trends, and representing Urban Cruise at relevant events or meetings.

Qualifications

• Strong sales and business development skills, including lead generation, client relationship management, and negotiation.
• Experience with corporate and B2C sales in travel, hospitality, transportation, or related service industries.
• Ability to analyze sales data, prepare performance reports, and use CRM or sales management tools effectively.
• Excellent communication and presentation skills, with the ability to explain services and pricing clearly to diverse customer groups.
• Proven organizational and time management abilities, including handling multiple inquiries and closing opportunities within deadlines.
• Comfort working on-site in Mumbai and coordinating with operations, customer service, and driver teams.
• Bachelors degree in Business, Marketing, Hospitality, or a related field, or equivalent practical experience.
• Prior experience in mobility services, bus rentals, or tour operations is an advantage.
• Demonstrated customer-focused mindset and commitment to providing a high-quality travel experience.