HR Strategy & Excellence Lead - IT

Role Purpose:

The HR Strategy & Excellence Lead will act as a strategic partner to the CHRO Office, driving enterprise-wide HR transformation, governance, and execution excellence. This role will ensure alignment of HR strategy with business priorities, enable data-driven decision-making, and deliver high-impact process and capability transformation across the HR function.

Key Responsibilities:

1. HR Strategy & Transformation:

• Lead and execute large-scale HR transformation programs (workforce strategy, talent, skills, operating model evolution).
• Drive continuous improvement and modernization of HR processes, systems, and frameworks.
• Translate business strategy into actionable HR initiatives and roadmaps.

2. CHRO Office Partnership:

• Act as an extension of the CHRO Office, supporting strategic planning and execution of priority initiatives.
• Develop leadership-ready insights, board presentations, and executive communications.
• Support decision-making through structured problem-solving and analytics.

3. Process Excellence & Governance:

• Establish governance frameworks, operating cadences, and review mechanisms across HR.
• Drive standardization, efficiency, and scalability across HR processes.
• Track key metrics, ensure delivery discipline, and build accountability mechanisms.

4. Stakeholder Management:

• Collaborate with HR CoEs, HRBPs, and business leaders to ensure alignment and execution of the HR agenda.
• Influence senior stakeholders through strong storytelling, insights, and data.
• Drive cross-functional integration for enterprise initiatives.

5. Data & Insights:

• Leverage workforce analytics to generate actionable insights and inform decision-making.
• Build dashboards, metrics, and reporting frameworks to monitor HR effectiveness.
• Enable predictive and forward-looking workforce planning.

6. Internal Communications & Employee Engagement:

• Define and drive the HR internal communication strategy.
• Partner with the CHRO Office and leadership to craft clear, consistent, and high-impact messaging.
• Develop communication frameworks for key HR programs (transformation initiatives, change rollouts, policy updates).
• Enable executive and manager communication to strengthen employee engagement and alignment.
• Drive storytelling to position HR initiatives, employer brand, and organizational culture effectively.
• Establish metrics to assess the effectiveness of communication and engagement interventions.

Key Qualifications & Experience:

• 16+ years of experience in HR, with significant exposure to HR Strategy and Transformation roles.
• Proven track record of leading large-scale HR process or operating model transformation.
• Experience working closely with CXO/CHRO Office or in a Chief of Staff/Strategy role.
• Strong understanding of HR domains, including Talent Management, Workforce Planning, Organization Design, and HR Operations.

Preferred Candidate Profile:

• Prior experience working closely with the CHRO, CXOs, or in a Chief of Staff/HR Strategy Office capacity.
• MBA/PGDM in Human Resources or equivalent qualification from a reputed institute is preferred.
• Preferred IT Industry knowledge.