Digital Products Manager

Description

Who is USP

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the worlds leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Digital & Innovation group at USP is seeking a Product Manager who can drive and deliver digital tech solutions. We are seeking someone who excels in digital innovation for building impactful data products across our ecosystem.

How will YOU create impact here at USP

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USPs People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

• Core analytics capabilities include the ability to instrument critical metrics, identify the landscape of the entire function, determine opportunities for improvement, work with Product to craft scalable solutions, and monitor their performance.

Experience

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• 5+ years of experience in Product Management, Business Analysis or Technical Program Management, delivering scalable software services and platform features.
• Lead large-scale technology programs including scope definition, project planning, prioritization, execution tracking, and successful delivery.
• Create, maintain, and manage detailed project schedules, resource allocations, dependency maps, and technical documentation.
• Conduct readiness assessments across people, processes, systems, and technology components to ensure delivery alignment.
• Develop program baselines, perform gap analyses, drive reviews, and implement updates to ensure strong execution governance.
• Identify, track, and escalate risks, issues, and cross-team dependencies; implement effective mitigation strategies.
• Collaborate with stakeholders to gather functional and technical requirements, align deliverables, and ensure milestone readiness.
• Prepare comprehensive project artifacts including dashboards, status reports, timelines, risk registers, and delivery plans.
• Facilitate cross-functional meetings, document key decisions, capture action items, and drive closure on follow-ups.
• Monitor project performance, proactively escalate blockers, and ensure timely issue resolution to maintain delivery cadence.
• Partner with engineering, product, operations, and geographically distributed teams to achieve program objectives.
• Provide clear and consistent reporting on KPIs, milestones, risks, and deliverables to leadership and stakeholders.
• Define program scope, develop feature specifications and user stories, and work closely with engineering teams for implementation.
• Apply strong analytical and problem-solving skills to design optimal, scalable, and forward-thinking solutions.
• Demonstrated experience delivering cloud-scale systems and driving deep technical conversations when needed.
• Lead effective program ceremonies and working sessions, assign and track action items, and ensure project visibility.
• Drive software engineering and data initiatives with a strong understanding of the technical and business ecosystem.
• Influence stakeholders across multiple teams and levels to drive alignment and program success.
• Comfortable operating in ambiguity with strong ownership, adaptability, and decision-making skills.
• Excellent communication skills with the ability to articulate complex topics to technical and non-technical audiences.

Bachelors degree in relevant field (e.g. Engineering, Analytics or Data Science, Computer Science, Statistics) or equivalent experience.

Additional Desired Preferences

• Experience in scientific nomenclature or hands-on experience in life sciences, chemistry, pharmaceuticals, or related STEM fields; science-related degree preferred.
• Proven track record of taking ownership and driving technical projects to successful completion.
• Excellent organizational skills; strong attention to detail and ability to lead by example and display growth mindset.
• Industry standard certifications such as CSPO, SAFePOPM, ITIL, PMP etc. would be a plus

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Job Category Information Technology

Job Type Full-Time