Credit Control - Sr. Manager

Department: Finance & Accounts

Designation: Credit Control Specialist

Reporting To: CFO / Head Accounts & Finance

Location: Faridabad

1. Job Purpose

To manage and control customer credit, monitor outstanding receivables, ensure timely collection of payments, minimize overdue accounts and reduce the company's financial exposure through effective credit management.

2. Key Responsibilities

A. Credit Management

• Evaluate customers' creditworthiness and payment history before approving credit facilities.
• Recommend customer-wise credit limits and credit periods.
• Monitor credit limits and ensure compliance with approved credit policies.
• Identify high-risk customers and recommend appropriate corrective actions.

B. Outstanding & Receivables Management

• Monitor daily outstanding payments from customers.
• Ensure timely follow-up for overdue payments through calls, emails and meetings.
• Prepare and maintain customer-wise outstanding reports.
• Monitor ageing analysis (030, 3160, 6190 and above 90 days).
• Coordinate with customers to resolve payment discrepancies and disputes.

C. Payment Collection & Coordination

• Develop and execute effective payment collection strategies.
• Coordinate with Sales, Marketing, Dispatch and Accounts teams for timely collections.
• Follow up on pending invoices, payment commitments, debit notes and credit notes.
• Ensure timely reconciliation of customer accounts.

D. Risk Management & Control

• Identify overdue and doubtful accounts and take preventive measures.
• Recommend blocking or holding further supplies to customers with excessive outstanding balances, subject to management approval.
• Monitor bad debts and minimize credit-related financial risks.
• Escalate critical overdue cases to senior management.

E. MIS & Reporting

• Prepare daily, weekly and monthly reports on outstanding receivables.
• Maintain customer-wise credit limit and ageing reports.
• Track collection targets against actual collections.
• Submit periodic reports on overdue accounts, collection performance and credit exposure to management.

3. Educational Qualification

• B.Com / M.Com / MBA (Finance) or equivalent qualification.
• Relevant certification in Credit Management or Finance will be an added advantage. Certified Credit Professional (CCP). Charted Accuntant (CA) Inter.

4. Experience 1218 years of relevant experience in Credit Control, Accounts Receivable, Debtors Management or Collection Management.

• Experience in Steel, Manufacturing, Automobile or Industrial sectors will be preferred.

5. Required Skills & Competencies

• Strong knowledge of Credit Management and Accounts Receivable.
• Good understanding of Debtors Ageing and Credit Risk Analysis.
• Working knowledge of SAP / ERP systems.
• Advanced MS Excel and MIS reporting skills.
• Excellent communication, negotiation and follow-up skills.
• Strong analytical ability and problem-solving skills.
• Ability to coordinate effectively with Sales and Finance teams.

6. Key Performance Indicators (KPIs)

1. Reduction in overdue outstanding payments.
2. Improvement in Debtor Days (DSO).
3. Achievement of monthly collection targets.
4. Reduction in overdue receivables beyond 60/90 days.
5. Compliance with approved customer credit limits.
6. Reduction in doubtful debts and bad debts.
7. Timely submission and accuracy of MIS reports.

7. Preferred Industry Background

Steel Manufacturing / Steel Processing / Automobile / Engineering / Industrial Manufacturing.

Overall Objective: Ensure effective credit control, improve cash flow, accelerate customer payment collections and minimize the company's financial risk.