Payment Collection Executive

Roles and Responsibilities

• Manage payment collections from customers through various channels (cash, cheque, credit card).
• Conduct field visits to recover outstanding payments and resolve customer issues.
• Utilize technology such as SAPs and Excel for efficient debt management processes.
• Develop strong relationships with clients to improve payment recovery rates.
• Ensure timely follow-ups on overdue accounts to minimize bad debts.

Desired Candidate Profile

• 10-20 years of experience in B2B & B2C Collections, Credit Collection, Debt Collection, Cash Collection, Loan Recovery, Recovery Operations, Recovery Management, Debt Management.
• Bachelor's degree in any discipline (preferably B.Tech in Computers).
• Strong knowledge of Payment Collection, Payment Recovery, Payment Follow-up techniques.