Service Engineer

Company Description VST Tillers Tractors Ltd is Indias leading brand in power tillers and a pioneer in 4WD compact tractors, supporting modern farm mechanization across the country. The company offers a versatile range of tractors, smart farm machines, and advanced implements designed to improve agricultural productivity and efficiency. VST focuses on delivering reliable, robust solutions tailored to diverse farming needs, from small holdings to larger operations. With a strong presence in the mechanized farming sector, the organization provides opportunities to work with innovative technologies that help transform agriculture.

Role Description The Service Engineer role is a full-time, on-site position based in Kochi. The Service Engineer will perform routine and preventive maintenance, diagnostics, and repair of power tillers, and related farm equipment. Daily responsibilities include visiting customer sites, assessing equipment performance, resolving technical issues, and providing field service support. The role involves collaborating with dealers and customers to deliver timely technical assistance, preparing service reports, and ensuring compliance with company quality and safety standards. The Service Engineer will also offer basic user training, communicate service updates, and coordinate with internal teams to improve product reliability and customer satisfaction.

Qualifications

• Strong troubleshooting and diagnostic skills for mechanical and electrical issues in farm machinery and tractors.
• Hands-on experience in field service and on-site customer support for agricultural or industrial equipment.
• Ability to provide technical support, including guiding customers on proper usage and basic issue resolution.
• Proficiency in maintenance and repair of power tillers, compact tractors, or similar machinery.
• Effective communication skills to interact with customers, dealers, and internal teams in a clear, professional manner.
• Diploma or degree in Mechanical, Automobile, or related engineering discipline preferred.
• Understanding of safety standards, service documentation, and basic computer skills for reporting.
• Willingness to travel within the region, strong customer service orientation, and ability to work independently in the field.