Posted: 2 weeks ago
Posted: 2 weeks ago
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Job Description
- Internship For Voice Process (Chennai)
- Company: Vakilsearch
- Job Location: Chennai, Tamil Nadu, India
- Employment Type: Internship
- Key Responsibilities:
- Handle inbound and/or outbound calls to assist customers with their queries or concerns.
- Maintain accurate and up-to-date records of interactions.
- Escalate unresolved issues to the appropriate departments.
- Follow communication scripts and company guidelines.
- Provide excellent customer service and ensure customer satisfaction.
- Meet assigned targets and KPIs (where applicable). .
Skills
Voice ProcessProvide Excellent Customer ServiceMeet Assigned TargetsConcernsEscalate Unresolved IssuesCompany GuidelinesEnsure Customer SatisfactionMaintain AccurateFollow Communication ScriptsKPIsHandle Inbound Andor Outbound CallsAssist Customers With Their QueriesUptodate RecordsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Vakilsearch is a leading online legal services platform in India. They provide a range of services including company registration, trademark registration, GST registration, legal document drafting, and more.
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