Walk-in || Customer Support Executive

Customer Support Executive (Outbound Process)

Company Name: VBOND – Paint & Construction Chemicals Manufacturing Company

Location: Miyapur, Hyderabad

Process: Domestic Outbound Calling

Job Overview

We are looking for enthusiastic and communication-oriented candidates for our Customer Support team. The candidate will be responsible for making outbound calls to customers, following up on enquiries, and providing basic product information.

Roles & Responsibilities

• Make approximately 60 outbound calls daily to domestic customers.
• Contact customers and follow up on enquiries and leads.
• Explain company products and services.
• Coordinate with customers regarding product enquiries and requirements.
• Maintain daily calling records and follow-up reports.
• Coordinate with the internal sales team for customer requirements.
• Ensure proper customer communication and timely follow-ups.

Eligibility Criteria

• Education: 10th / Intermediate / Any qualification. Graduation is not mandatory.
• Experience: Freshers and experienced candidates can apply.
• Good verbal communication skills.
• Basic knowledge of Telugu, Hindi and English.
• Basic computer knowledge.
• Willingness to make outbound calls.

Job Details

• Process: Domestic Outbound Calling
• Daily Calling Target: Approximately 60 calls
• Work Location: Miyapur, Hyderabad
• Work Mode: Work from Office

Preferred Skills

• Good communication and convincing skills.
• Customer handling and follow-up skills.
• Positive attitude and willingness to learn.