Inside Relationship Manager

Vashi Integrated
Posted: 1 month ago
8-15 years
Pune, India
work from office
Full Time
Closes 24 Nov 2026
Posted: 1 month ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

INSIDE RELATIONSHIP MANAGER
Overview:
Focus on inside sales, business development, customer relationship management, order processing, customer inquiry handling, identifying new market opportunities, ensuring customer satisfaction, and coordination with Business Managers. The role will heavily involve internal communication, quotation processing, and MIS reporting.
Reports to:
Business Development Manager / Business Manager / Brand Head / Segment Head
Qualification:
  • BTech / BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or Mechanical / Any Graduate
  • 2-3 years of relevant work experience, particularly in inside sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Meters, etc.
  • Good communication and negotiation skills.
Responsibilities & Duties:
Inside Sales:
  • Responsible for managing and growing the sales of company products via phone, email, and other remote channels.
  • Achieve assigned annual targets and contribute to business growth through inside sales efforts.
  • Responsible for driving quotation conversion ratio with a target of 40% closed/win rate in the last 28 days of quotations.
  • Increase customer database by identifying and reaching out to new prospects, focusing on growing the VISL brand in untapped areas.
Order Processing & Quotation:
  • Accountable for timely and accurate processing of customer orders.
  • Ensure prompt and effective quotation generation, follow-ups, and updates, improving the overall customer experience.
Collection:
  • Ensure timely collection of payments, adhering to customer credit limits and terms.
Customer Relationship Management:
  • Provide excellent after-sales service by addressing customer inquiries and complaints promptly.
  • Regularly gather customer feedback on products and services, striving for continuous improvement in customer satisfaction.
Additional Skills:
  • Strong crisis management and time management skills.
  • Assertive, detail-oriented, and able to multitask effectively.
  • Ability to meet deadlines and perform under pressure.

Skills

MIS ReportingInside SalesBusiness DevelopmentNegotiationCommunicationTime Management

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About Company

Vashi Integrated Solutions Ltd is one of India's leading industrial suppliers, offering a vast range of electrical, automation, power transmission, and piping products. The company serves various industrial sectors by providing seamless supply chain solutions and efficient delivery of world-class industrial brands.

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