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Job Description
- Velocity: Cut the time Vashi takes to respond to the market — quotation, order processing, credit, procurement, fulfilment — using AI and automation, with results visible in turnaround time (TAT), not slideware.
- Customer: Make Vashi measurably easier and faster to buy from, so that customers feel the speed and the LGP relationship deepens. A tool that does not reduce friction or build trust is not serving our purpose.
- Productivity & profit: Raise productivity and lower cost-to-serve across the cluster model, with every initiative carrying a business case that Finance validates in gross-profit and working-capital terms.
- AI-first: Make AI and data science a standing capability across the company — use-case pipeline, models in production, guardrails, adoption and measurement — raising the Digital Quotient of every function. Pilots and models that never reach the floor do not count.
- Make it stick: Lead adoption through the business heads and the technology peer group, so that new ways of working are used every day, not demonstrated once.
- Own a prioritised map of Vashi’s end-to-end workflows and a hard target for cycle-time and cost reduction in each, with a baseline measured before work begins.
- Own the business case and benefits tracking for every transformation and AI initiative — one scoreboard, validated by Finance, covering TAT, customer experience, productivity and gross profit.
- Drive build-vs-buy-vs-partner decisions with frugality: every rupee must earn its keep. No over-engineering, no vanity pilots, no consultant decks without a deployed result.
- Stand up the AI operating model: use-case pipeline, data readiness, guardrails and responsible use (including data-privacy obligations), adoption and measurement across functions.
- Move AI from pilots to production — embedded in how sales, procurement, credit, support and finance actually work day to day — and retire the pilots that do not earn their place.
- Be the in-house authority on what AI can and cannot do for Vashi, separating real capability from vendor hype for the CEO and the leadership team.
- Own the data science agenda for the workflows that matter most — for example demand forecasting and replenishment, quote and margin optimisation, credit-risk scoring, procurement analytics and customer propensity — chosen by value, not by novelty.
- Build a lean data science and ML capability and run models as products: every model has an owner, the decision it changes, a measured value, and a plan for monitoring, retraining and retirement.
- Define decision-grade data with the business and the peer group. Platforms and Infrastructure own the data platform and pipelines; this role owns the models, the use cases and the decisions they improve.
- Set model governance — validation, explainability, drift and bias checks, and data-privacy compliance — so that managers can trust models and auditors can stand behind them.
- Redesign the customer-facing journeys — quote to order, order status, credit, delivery and service — so that speed and transparency are built in, not added by effort.
- Make speed a system, not an effort: faster quotation, lower TAT and fewer manual handoffs across the cluster model.
- Set the transformation and AI direction. The Heads of Infrastructure, Platforms and Applications own run, reliability, security and platform health. Agree one shared roadmap and clear decision rights so that change lands on stable ground.
- Give peers a bigger game: AI-ready data, integrations and platforms that they build and own, while this role stays accountable for the business outcome.
- Build a lean, senior core team (product, AI, automation and analytics) and a network of digital champions in the business — drawing first on capability Vashi already has, and adding only the few hires the agenda needs.
- Hold vendors and partners to outcomes, not effort.
- Translate technology into the language of the board, the P&L and the equity story — and back into priorities the floor can execute.
- A clear, costed transformation and AI roadmap tied to TAT, customer experience and gross profit — built with the technology peer group and agreed with the CEO inside the first 90 days, with a baseline and a target for every priority workflow.
- At least two core workflows measurably faster and cheaper, with the change adopted and sticking, not just demonstrated.
- AI in live production use in more than one function, with adoption and impact that can be measured and that Finance trusts.
- At least one data science model — for example demand, pricing, credit or replenishment — in live use and changing a real decision, with value measured in margin, working capital or TAT.
- At least one customer-facing journey visibly faster or simpler, with evidence from customers or the LGP network.
- A working model with the Heads of Infrastructure, Platforms and Applications in which decision rights are clear and disagreements are resolved without escalation.
- AI guardrails and responsible-use rules approved and operating, so that adoption never creates a risk the board or auditors have to explain.
- Track record: Has personally driven workflow, cycle-time and customer-experience transformation in a customer-facing, product-based, service-led business — and can point to time taken out and money saved.
- AI and data native: Has shipped AI and data science models into production and changed how work is done, with real users and measured adoption. Hands-on enough to tell a working capability from a demo, and a vendor claim from a result.
- Commercial: Speaks gross profit, working capital, cost-to-serve and ROI fluently. Technology is a means to a commercial end, never the end itself.
- Frugal: Frugal by instinct — builds for return, not for headcount or prestige. Has proved value with a lean team before asking to scale.
- Influencer and multiplier: Gets change adopted through peers and business heads who do not report to them, and makes the people around them more capable — not a hero who hoards the work.
- Instills trust: High ownership; does what they say; surfaces bad news early. This is Vashi’s most important competency.
| Specification | What We Expect |
| Level & experience | Vice President (L5). 15+ years of experience, including at least 5 years leading AI, data science or digital transformation with measured business outcomes. |
| Industry | A customer-facing, product-based, service-led business — one that sells products and wins on speed, availability and service quality (for example B2B distribution, industrial and engineering products, automotive and aftermarket, or retail and e-commerce). Pure-software, IT-services and back-office IT backgrounds are not a fit on their own. |
| Organisation size | Has worked in an organisation with ₹ 6000 Cr – 8000 Cr+ annual turnover and 3,000+ people, operating across multiple locations or regions. Larger groups are welcome where the candidate has worked lean. |
| Budget managed | Has owned — not just influenced — an annual technology, digital or AI budget of roughly ₹_____________Cr, accountable for return, vendor negotiation and build-vs-buy decisions. |
| Team managed | Has led a multi-disciplinary team of roughly 20 – 25 people (direct and indirect, across data science, engineering, product and analytics). At Vashi the core team will start lean. |
- A programme or delivery manager — strong at governing timelines and vendors, with no evidence of owning the business outcome.
- A technology or data-science leader whose AI and models live in demos, notebooks and proofs of concept, with no production adoption to show.
- A large-organisation transformation leader who needs a big team, a consultant bench and a long roadmap before showing a single result.
- Someone who talks AI in abstractions but cannot name a cycle time they cut or a rupee they saved.
- A pure-software, IT-services or back-office IT leader with no feel for a customer-facing, product-based, service-led business, channel partners or the unglamorous reality of an ERP estate.
- Anyone whose instinct is to build around the technology peer group rather than with it, or who cannot lead without direct authority.
| BelieverOS Competency | What it must look like in this role |
| Digital Quotient | Leverages AI, data science and technology to drive trust, speed and efficiency — and raises the Digital Quotient of every function, not just technology. |
| Optimises Work Processes | Builds repeatable systems that take time and cost out of core workflows — not heroic one-offs. |
| Customer Focus | Starts from the customer’s and the LGP’s experience of speed and trust, and redesigns the journey around it. |
| Closing Capability | Gets results with a clear, direct impact on business performance — live, adopted and measured — even when the path runs through peers and other functions. |
| Collaborates | Works as one team with the Heads of Infrastructure, Platforms and Applications and with business leaders; builds shared plans and removes barriers between functions. |
| Instills Trust | Word matches action. The CEO, the board, the peer group and the business can rely on what this person commits to. |
Skills
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