Customer Service Team Member

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-4 years
Chennai
Operations Maintenance & Support
work from office
Full Time
Closes 3 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

  • Customer service team member
  • Company: Muviereck Technologies Private Limited
  • Job Location: Tamil Nadu, India
  • Employment Type: Full-time / Part-time
  • Salary: 18K35K a month
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Compensation:
  • 18,000.00 - 35,000.00 per month
  • Benefits:
  • Paid time off
  • Provident Fund
  • Work Location:
  • In person .

Skills

Customer ServiceCommunicationSales

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