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Job Description
Job brief
Roles and Responsibilities
• Guiding the clients to reach the clinics
• Resolving escalated customer complaints
• Facilitating efficient communication between departments
• Answering incoming calls for customer queries
• Handling inquiries
• Providing customer service support
• Making outbound calls to prospective clients
• Calling them and fixing up appointments for their respective clinic locality
• Follow up with clients
Required Skills
Communication Skills for English with Tamil/Telugu/Kannada/Hindi with good speaking fluency.
Active listening skills towards customer needs.
Meeting Targets/goals set by management.
Prospecting skills
Relationship-building
Interpersonal skills
Problem solving
Contact
Vikram D - HR
7305613334
Skills
BPO Customer ServiceDomesticTelesalesVoiceInboundTelemarketingDomestic Voice ProcessOutbound CallingCustomer ServiceCall CenterIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Vecare is a Young, Flexible, Vibrant and Transparent Service providing organization focusing on Quality Of Service. We are the fastest emerging Neutral Service Providers having our own Engineers in all major cities with Franchise Operations in B & C Class towns. Our Engineers are all trained professionals, skilled in their area of expertise.
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