Call Center Executive

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-1 years
Mysuru(Vijayanagar)
Operations Maintenance & Support
work from office
Full Time
Closes 1 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

Job brief

Roles and Responsibilities

• Guiding the clients to reach the clinics

• Resolving escalated customer complaints

• Facilitating efficient communication between departments

• Answering incoming calls for customer queries

• Handling inquiries

• Providing customer service support

• Making outbound calls to prospective clients

• Calling them and fixing up appointments for their respective clinic locality

• Follow up with clients

Required Skills

Communication Skills for English with Tamil/Telugu/Kannada/Hindi with good speaking fluency.

Active listening skills towards customer needs.

Meeting Targets/goals set by management.

Prospecting skills

Relationship-building

Interpersonal skills

Problem solving


Contact

Vikram D - HR

7305613334

Skills

BPO Customer ServiceDomesticTelesalesVoiceInboundTelemarketingDomestic Voice ProcessOutbound CallingCustomer ServiceCall Center

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About Company

Vecare is a Young, Flexible, Vibrant and Transparent Service providing organization focusing on Quality Of Service. We are the fastest emerging Neutral Service Providers having our own Engineers in all major cities with Franchise Operations in B & C Class towns. Our Engineers are all trained professionals, skilled in their area of expertise.

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