Relationship Manager (Tele Sales)

### : Relationship Manager (Tele Sales)

We are seeking enthusiastic Relationship Managers for our Tele Sales team. This role is pivotal in building and maintaining relationships with Micro, Small, and Medium Enterprise (MSME) customers. The primary responsibility involves onboarding new customers and managing the end-to-end loan process through effective telephonic coordination.

### Key Responsibilities:

• Handle customer leads received through channel partners.
• Manage the entire loan origination process, from sourcing to disbursement.
• Connect with customers to understand their requirements and explain suitable loan products and procedures.
• Collect relevant customer information and coordinate for loan processing.
• Collaborate with Credit, Risk, Quality Check, Documentation, and Operations teams to ensure smooth processing.
• Ensure all required documents are collected and loan applications are processed accurately.
• Maintain a positive customer experience through timely follow-ups and regular communication.
• Ensure compliance with company policies and meet defined turnaround time (TAT) benchmarks.
• Achieve assigned business targets and contribute to overall team performance.

### Eligibility Criteria:

• Graduation in any discipline is mandatory.
• Freshers and experienced candidates are welcome to apply.
• Candidates with strong communication and convincing skills will be preferred.
• A keen interest in sales, customer relationship management, and financial services is essential.
• Candidates should be target-oriented and comfortable in a telesales role.
• Previous experience in banking, NBFC, or financial services will be considered an advantage.

• ### Compensation:
• The maximum CTC for this position is up to 3.5 LPA, depending on experience and suitability.
• If you are passionate about sales and customer relationships and meet the eligibility criteria, we encourage you to apply for this exciting opportunity.