Relationship Manager -Telesales

Department Icon BFSI (Operations & Lending)
Posted: 1 week ago
0-1 years
Gurugram
BFSI (Operations & Lending)
work from office
Full Time
Closes 3 Jan 2027

Posted: 1 week ago
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Job Description

R Role: We are looking for Relationship Managers Tele Sales who believe in and maintain long-term relationship with Micro, Medium and Small Enterprise customers and go an extra mile in on-boarding new customers and retaining old ones. Key Tasks: • To work as part of the team engaged in loan processing of applications received through channel partners. • Own and manage end to end loan origination process from sourcing to disbursal. • Understand client requirements, gather relevant information, and process the application. Keep client experience paramount. Be prompt in connecting with the customer, be responsive during the processing of a case. • Appraisal of loan application on various parameters. Ensure quality of business i.e. all credit parameters to be met while loan processing. • Work within the laid down framework and ensure 100% compliance. Coordinate with documentation executives for relevant documentation and acknowledgement. • The role involves regular coordination with Credit Risk, Quality check and Operations team in the journey of loan application from sourcing to disbursal. • Calling the customer and letting them understand the loan procedure from lead to disbursal • Timely completion of tasks assigned for the day. • Meet the TAT benchmarks on loan processing. • Be an advisor to the client. Great Fit: • Fresher with excellent communication skills and from finance background (Masters in Finance/B. Com) • 6 months to 1 year of experience from financial services (Banks/NBFC) in sales, managing the entire journey of the customer from lead generation till disbursement. • Hands-on selling services to customers. • Maintain regular and reliable work attendance • Excited to earn incentives. ole & responsibilities


Skills

NBFCHousing FinanceHousing LoanBusiness LoanMicrofinanceMortgage LoansPropertyTelesalesSalesChannel PartnersDisbursementTelesales

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