US Payroll Associate /Specialist

Department Icon Operations Maintenance & Support
Posted: 1 week ago
3-5 years
Thiruvananthapuram
Operations Maintenance & Support
work from office
Full Time
Closes 29 Dec 2026

Posted: 1 week ago
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Job Description

Job description


Position Summary


The Payroll Associate position is designed to support our growing client facing Service Operations Team with an array of payroll duties. This position provides the ability to learn and grown in a fast paced client facing organization.


Essential Duties and Responsibilities


  • The payroll associate will process payroll for our growing client base across the country
  • As a payroll associate, you will enter client data and review employee time-sheets
  • The associate level will learn how to import payroll information and assist with quality assurance

as needed.

  • Responsible for responding and resolving client and employee payroll issues
  • Partner with our payroll specialists become knowledgeable in our payroll software, Prism.
  • Required to meet remotely with clients to achieve their KPIs, which range depending upon size, service level and need of client.
  • Responsible for all aspects of the clients health, maintenance and retention.
  • Works closely with the client and operational departments to ensure a mutually successful relationship.

Knowledge, Skills, and Abilities


The payroll associate should exhibit the following skills and abilities

  • The ability to multi-task
  • Strong attention to detail
  • Organizational Skills
  • Skills with MS office, including Excel and Outlook

Education & Experience


  • Graduation
  • 3-5 years of experience

Skills

Customer SupportCustomer SatisfactionPayrollUS PayrollOperationsService OperationsMaintenance

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