Posted: 1 week ago
Posted: 1 week ago
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Job Description
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Job Description
Overview
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
Responsibilities
- Works in a variety of work queues servicing multiple clients on claim rejections, duplicate claims, records, and bills.
- Resolves patient billing issues.
- Explains policies and procedures clearly and concisely. Research, resolves, and documents incoming correspondence.
- Evaluates incoming concerns and returns acknowledgement in the appropriate medium (email, telephone, etc.).
- Performs special projects and other duties as assigned.
Qualifications
- High School Diploma or Equivalent.
- One (1) year of customer service experience in a high volume, fast paced environment. Healthcare customer service experience preferred.
Skills
HealthcareResearchMedicalHealth InsuranceInsurance UnderwritingClaim PaymentUS HealthcareProcessingCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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