CMMS Coordinator

Job description / Role

Company Description

For 170 years, Veolia has been a global leader in providing water, energy, and waste management solutions. Serving public authorities and industries across 58 countries, our comprehensive services are essential to human development and sustainable growth. As we progress alongside economic growth and human development, we continuously adapt and innovate, designing solutions that positively impact the environment and conserve resources.

Veolia focuses on local solutions to purify and preserve vital resources, mitigate resource depletion, decarbonize lifestyles and production methods, and adapt to the impacts of climate change.

Our mission is to build a better 21st century, and we proudly identify as #resourcers.

Key figures of Veolia Near and Middle East:

• Over 3,600 employees in the Middle East (in addition to the nearly 6,000 employees for Enova, which reports directly to Veolia Africa Middle-East for Facility Management and Energy Efficiency contracts in the region)
• A robust local network across the region, including the UAE, Oman, Qatar, Bahrain, Kuwait, Lebanon, Turkey, Jordan, and Saudi Arabia
• 40 years of sustainable partnerships

In the Middle East, Veolia collaborates with industries, governments, communities, and commercial businesses to deliver innovative and sustainable solutions needed today, while maintaining a vision for tomorrow. Through public-private partnerships and innovative contractual schemes, Veolia is dedicated to achieving measurable results with pragmatic, sustainable environmental solutions.

• For more information, please visit our Website.
• :
• Main Accountabilities:

To ensure the functional availability of all systems (finance, maintenance, operation, procurement, HR, stores & inventory, business intelligence) with the use of all company policies, processes and procedures aiming to achieve the O&M business objectives in the short, medium, and long terms through continuous improvement and by performing the company system administration, upgrade and maintain tasks in accordance with the best practice and the Integrated Management System and as assigned by the Project Asset Manager/Finance/Procurement Manager or Management.

• Detailed :
• Technical Tasks
• Computerized Maintenance Management System (CMMS):

• Administration and support of Hexagon EAM v12.1, including troubleshooting, functional support, enhancements, and database management.
• Perform application upgrades, maintenance patches, database optimization, and regular backups/recovery while ensuring data integrity and system security.
• Develop and customize reports, interfaces, and dashboards to meet operational and managerial requirements.
• Ensure regular updates to the CMMS databases (assets, conditions, technical documentation) in collaboration with the Maintenance team.
• Diagnose and resolve CMMS-related issues effectively, maintaining system availability across multi-site operations.
• Stay current with new trends and technologies, proposing system improvements and enhancements to align with organisational goals.
• Ensure adherence to cyber-security best practices and internal IT governance policies.

Business Intelligence & Advanced Analytics:

• Manage datasets in Google Big Query and develop reporting views for use in Google Data Studio and IBM Cognos 11.2.3.
• Design and maintain dashboards for cross-functional teams including Operations, Finance, Procurement, and Maintenance.
• Oversee data pipelines exporting from internal systems (Hexagon EAM, MS Navision, SCADA) to Google Cloud Platform (GCP) for analytics and reporting.

ERP & System Integrations:

• Administer and provide functional support for Microsoft Dynamics 365 Business Central and MS Navision (2018), including assistance with migrations, testing, training, and financial reconciliations.
• Manage and troubleshoot middleware-based integrations between Hexagon EAM, Business Central, and Navision, including oversight of staging databases and in-house middleware developed in .NET/C#.
• Provide functional oversight for the Warehouse Management System (WMS), ensuring seamless integration with Hexagon EAM.

Web Application & Metadata Management:

• Administer the CMMS Portal (PHP-based application with SQL Server backend) and handle metadata requests from cross-departmental stakeholders.

KPI & Dashboard Optimization:

• Maintain the Factor dataset pipeline and develop dashboards/KPIs using tools like Google Data Studio and Power BI.
• Drive initiatives to revamp existing inefficient processes, replacing manual methods with automated, scalable solutions.

General Support and Collaboration:

• Work closely with Plant Managers and the Management to support performance improvements and organisational efficiency initiatives.
• Provide guidance and technical expertise to internal teams regarding systems usage and improvements.
• Exhibit flexibility and initiative in a fast-paced environment, maintaining a high level of professionalism and confidentiality.

Environment, Health and Safety (EHS):

• Follow all EHS procedures and promote sound environmental practices
• Report any incidents and near misses involving employees and subcontractors.
• Keep the work area in a safe and tidy condition
• Identify hazards related to equipment and work environment

Teamwork and Collaboration:

• End user support, trainer for CMMS and associated systems
• Coordinate with the procurement department for all the Internal/ External reporting, payable issues, LPO amendments, delivery notes, etc.…
• Assist/support students/interns when required
• Liaise with the operational/maintenance team to solve related queries, system errors, etc....
• Maintain coordination and effective working relationships with other teams
• Participate in overtime tasks as required to ensure business continuity
• Follow the Lean for Value approach and always strive for continuous improvement
• Adherent to all company policies and procedures

Organizing & Reporting:

• Establish daily, weekly, monthly, yearly report based on CMMS and other databases input and all reports requested by management
• Assist the Finance Manager with financial reporting as required
• Assist the procurement team with reporting as required
• Prepare all requested/required reports timely and diligently
• Organize soft & hard files in an orderly and transparent manner
• Arrange and execute regular stock counts and compile relevant reports

Documentation:

• Edit, update and improve procedures and manuals for CMMS and associated systems
• Update and maintain accurate records of all system changes
• Maintain accurate records and ensure excellent filling and archiving

Education Level

• Degree: recognised bachelor’s degree in computer science or similar
• Minimum 5 years’ practical experience in a similar position in an industrial environment

Required skills :

• Excellent programming skills, including expertise in Python, .NET, and web programming languages (PHP, HTML5, etc.), as well as general high-level scripting languages.
• Strong knowledge of SQL and experience working with cloud platforms such as Google Cloud Platform (GCP), Big Query, and data visualization tools like Data Studio and Power BI.
• Proficient in ERP and EAM systems, including Hexagon EAM, Microsoft Dynamics 365 Business Central, and Microsoft Navision.
• Good knowledge of local service providers and the ability to leverage them effectively for operational needs.
• Capable of providing actionable suggestions for improving accounting and control policies and procedures within the organization.
• Experienced in implementing and supervising robust control measures to effectively

minimize fraud and mitigate other financial risks.

• Highly motivated and demonstrate maximum flexibility due to the dynamic nature of work responsibilities.
• Proactive in taking initiative and consistently acts in a professional manner.
• Upholds an ethical work attitude and always maintains an uncompromised level of confidentiality.

IT Skills:

• Proficiency in ERP, EAM & BI systems: Microsoft Dynamics 365 Business Central, MS Navision (2018), Hexagon EAM v12.1, Infor, Birst.
• Programming & Development: Strong knowledge of Python, .NET, PHP, HTML5, SQL, and general high-level scripting languages.
• Cloud & Data Platforms: Google Cloud Platform (GCP), Big Query.
• Business Intelligence & Visualization: Google Data Studio, Power BI, IBM Cognos 11.2.3.
• Office Productivity Tools: Microsoft Office Suite (Excel, Word, PowerPoint), Google
• Workspace (Docs, Sheets, Slides, etc.).

Communication:

• Excellent command of written and spoken English
• Good interpersonal skills (verbal, written)
• Communicate accurately, correctly, timely, effectively and in appropriate manner using email, documentation and verbally

Organizing and Reporting:

• Good and clear report writing with attention to detail, correctness and accuracy
• Good work and time management skills
• Good planning and organizing skills

About the Company

Veolia is the worlds largest environmental services company.

For over 160 years, Veolia has provided public and private sectors with Water, Energy and Waste Management solutions and services which are vital to human development and sustainable growth.

With over 200,000 employees on five continents, Veolia designs practical solutions for the management (operation, treatment, distribution and/or supply) of Water, Waste and Energy. Through these three complementary activities, Veolia helps to develop access to resources, to preserve available resources and to renew them.

Veolia Group achieved revenues of EUR 28.5billion in 2021. (In 2020) the Veolia Group served 95mn inhabitants with drinking water, 62mn with sanitation, produced nearly 43mn MWH of energy, and recycled 47mn tonnes of waste.

Veolia aims to become the benchmark company for ecological transformation. Our goal is to build a better 21st century. We therefore see ourselves as #resourcers.

VEOLIA IN THE NEAR & MIDDLE EAST

Veolia has operated in the Middle East for over 30 years, providing innovative and sustainable water & waste services to industries, governments & communities, retail and commercial businesses.

Veolia has more than 3,000 employees in the Near & Middle East and a strong regional network of ~12 offices in the UAE, Oman, Saudi Arabia, Qatar, Bahrain, Kuwait, Jordan, Lebanon, and Turkey.

Veolia currently has over 6,000 project references of work delivered in the region, and continues to develop new projects through public-private partnerships and innovative contractual schemes.