Internal Communications Manager

Company Description Vertex Group (Vertex Global Services) is a leading global provider of Business Optimization Solutions, ranked 19th among the 50 most innovative companies worldwide. The organization offers a broad portfolio of services, including managed services, HRO, performance marketing, AI-driven solutions, and a digital ed-tech platform. Vertex is recognized as a Best Place to Work and is known for its strong commitment to sustainability, inclusive culture, and shared success for customers, people, shareholders, partners, and communities. As one of Indias most innovative tech companies, Vertex embeds customer service as a core priority within its business workflows and growth strategy.

Role Description The Internal Communications Manager is a full-time, on-site role based in Gurugram, responsible for planning and executing internal communication strategies that keep team members informed, engaged, and aligned with business goals. This role involves drafting and editing internal announcements, newsletters, leadership messages, and campaign materials across channels such as email, intranet, town halls, and collaboration platforms. The Internal Communications Manager will collaborate closely with HR, leadership, and cross-functional teams to support change management, promote company initiatives, and strengthen culture storytelling. Daily responsibilities include managing communication calendars, tracking engagement metrics, ensuring consistent messaging and brand voice, and creating feedback loops to improve communication effectiveness. The role also requires maintaining communication guidelines, supporting internal events, and identifying opportunities to enhance transparency and employee experience.

Qualifications

• Strong skills in internal communications, corporate storytelling, and employee engagement content development.
• Experience in planning and implementing communication strategies, campaigns, and change management initiatives.
• Excellent writing, editing, and proofreading abilities with attention to clarity, tone, and brand consistency.
• Proficiency in using digital communication tools and platforms (e.g., intranet, email marketing tools, collaboration apps).
• Ability to analyze communication metrics, gather feedback, and use insights to refine communication approaches.
• Strong stakeholder management skills and experience working with HR, leadership, and cross-functional teams.
• Outstanding interpersonal, presentation, and verbal communication skills.
• Bachelors degree in Communications, Public Relations, Journalism, Marketing, or a related field; advanced degree is a plus.
• Prior experience in internal or corporate communications, preferably within a tech, services, or global organization.
• Ability to work on-site in Gurugram, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.