Customer Success Manager

Department Icon Accounting & Finance
Posted: 3 months ago
5-10 years
Mumbai, Maharashtra
Accounting & Finance
work from office
Full Time

Posted: 3 months ago
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Job Description

  • Key deliverables:
  •  Strengthen, build, enhance existing partnership with corporate clients in assigned portfolio
  •  Supporting them in leveraging portal to derive tangible process & purchase savings
  •  Cross sell products offered by company, primarily increasing Hotel penetration
  •  On-board sister/ subsidiary companies of Parent companies for availing travel services
  •  Track account performance on daily/ regular basis
  •  Conducting Quarterly/ half yearly / annual Business reviews
  •  Monitor profitability of managed accounts & overall portfolio
  •  To be points person for partners in streamlining and providing solutions in case of issues
  •  Build strong web of influence within managed corporates
  •  Ring-fence partnership from competition
  •  Track & report competition activities to Sales & Business Development Team
  •  Develop collaborative relationships across teams within and outside market
  •  Support GM and Vice President to drive a winning culture within the team
  • Requirements:
  •  Graduate or PGD with relevant 5 to 10 years Enterprise Sales and Corporate account handling
  •  Proven track record in sales negotiations and closing skills with clients
  •  Demonstrated experience in delivering aggressive sales results
  •  Knowledge of consultative selling techniques within complex product lines and services
  •  Working knowledge of Corporate Services product lines and industry technology products
  •  Strong financial acumen
  •  Strong communication and presentation skills with knowledge on MS word, excel
  •  Requires strong resilience, high energy and a result driven approach

Skills

Sales

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