Assistant Sales Manager

We are looking for an Assistant Manager - Sales to support our sales team by managing inbound leads, engaging with prospective clients, and delivering a high-quality first customer interaction. The role involves qualifying leads, understanding client requirements, coordinating site visits, and ensuring a hospitality-driven customer experience. This position offers strong exposure to luxury real estate sales and customer relationship management.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and digital channels.
• Qualify and screen leads based on interest, requirements, and buying potential.
• Provide detailed information about Vianaars holiday homes, projects, and brand philosophy.
• Schedule site visits and virtual meetings and coordinate with Sales Managers.
• Support sales and marketing campaigns by following up on generated leads.
• Ensure excellent hospitality and customer experience in all interactions.
• Maintain accurate records of customer interactions in CRM / lead management systems.
• Gather customer feedback to improve communication and engagement strategies.
• Assist in preparing MIS reports and dashboards to track lead status and conversions

Key Result Areas & Outcomes Expected from the Role

• Lead Management- Timely response to inbound leads and inquiries.- Accurate qualification of leads based on defined parameters.
• Customer Engagement- Delivery of exceptional customer interactions at first touchpoint.- Effective communication of brand story and value proposition.
• Conversion Support-Successful scheduling of qualified site visits for the senior sales team to convert maximum calls to VC-Ensure Improved lead-to-visit conversion ratio by only qualifying quality leads
• Technology & Data Management- Complete, accurate, and updated customer records in lead hero. Generation of insights from customer data for better targeting

Career Progression & Growth Opportunity

This is a progression-based role offering exposure to luxury real estate sales. For the initial 6 months, you will focus on Pre-Sales activities including lead management, customer engagement, qualification, and site visit coordination, while also shadowing client meetings with the Sales team to understand the sales process.

After successful completion of 6 months, the role will expand to include Sales Closure responsibilities, where you will actively engage with clients and contribute towards deal closures.

Job location- Okhla Phase 3, New Delhi