Finance QA/UAT Analyst

About Us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What Youll Do

The Viasat Financial Operations team supports customer billing and payment operations on a global basis. We support invoice generation and payment collection for retail (B2C) and wholesale/SMB (B2B) customers. Because these services is such a core operational function, our team gets the opportunity to work with all of Viasats lines of business, and we interact with nearly every Viasat team.

The day-to-day

• Generate JIRA reports and testing metrics.
• Provide Finance representation in the production implementation meetings.
• Project Manage & Coordinate project testing timelines and schedules with IT and business teams
• Clearly communicate project timeline and testing constraints Development of Business requirements for systems enhancements with the coordination/communication of the overall Finance team members
• Ability to manage multiple projects and competing deadlines
• Ability to clearly communicate across all levels and facets of the business
• Develop and communicate Business cases, use cases, based on test cases/test results to drive root cause fixes and process improvements
• Develop and distribute communications on billing system changes and impacts
• Work closely and successfully with IT and business units to conduct cross-functional requirements gathering and documentation sessions
• Support testing processes and procedures as required
• Document and maintain testing project metrics and reporting
• Coordinate multi-faceted testing scenarios with cross functional teams
• Occasional weekend work as needed.
• Generate reports for customers in SQL
• Provide subject matter expertise to Viasat groups (IT, Care, Application Support, Sales)

• Experience Requirement: 5-8 years
• Education Requirement: Bachelors Degree
• Travel Requirement: Up to 10%

• 5+ years of billing specialist Analyst experience in a similar role
• Proven experience in working in a fast-paced changing environment and ability to adapt quickly to shifting business needs in an Agile methodology.
• Basic understanding billing system operations and the ability to communicate billing information to business customers
• Excellent communication and interpersonal skills with the ability to communicate at different levels of the organization
• Advanced project management skills
• JIRA Platform implementation and configuration
• Test automation development tools and implementation
• Experience in telecommunications, cable, satellite or other subscription service industry
• Experience working with integrated customer systems and billing systems
• Experience with NetCracker Rating and Billing
• Understanding of Oracle Financial Suite and SQL.
• Bachelors degree or equivalent experience
• Travel up to 10% Preferences

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.