Telemarketer

Telemarketer

About the Role

Vibes Events is seeking a driven and results-oriented Telemarketer to support the commercial operations of ADNEC Capital Events. In this role, you will be responsible for conducting high-volume outbound calls, engaging prospects, achieving targets, and maintaining accurate records across CRM systems. You will play a key role in building the client pipeline and supporting the wider sales and marketing function through consistent, professional outreach.

Location: Abu Dhabi, UAE

Client: ADNEC (Capital Events)

Contract Duration: 3 Months (Further Extendable until January 2027)

Working Days: Monday to Saturday, 9:00 AM – 6:00 PM (Sunday Off)

What You'll Do

Outbound Calling & Target Achievement

• Execute high-volume outbound calls to prospects and leads in a professional and persuasive manner
• Consistently achieve daily, weekly and monthly call targets and KPIs
• Engage prospects to identify interest, qualify opportunities, and generate leads for the sales team
• Handle objections confidently and maintain a positive, professional tone throughout all interactions

CRM Management & Data Accuracy

• Maintain accurate and up-to-date records of all calls, outcomes and follow-ups in the CRM system
• Update and manage prospect data, ensuring information is complete, current and properly categorised
• Use CRM data to prioritise follow-up actions and support pipeline reporting to the wider team

Collaboration & Continuous Improvement

• Work closely with the sales and marketing team to align outreach efforts with ongoing campaigns and event priorities
• Provide feedback on call quality, lead patterns and common objections to help refine targeting and messaging

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What We Are Looking For

• Proven experience in outbound telemarketing or tele-sales, with a demonstrated track record of meeting or exceeding call targets and KPIs
• Solid hands-on experience with CRM systems, including data entry, lead management, and pipeline updating; familiarity with tools such as Salesforce, HubSpot, or similar is preferred
• Strong verbal communication skills in English; clear, confident and professional telephone manner
• Ability to handle objections calmly and keep conversations on track in a target-driven environment
• Self-motivated, organised and reliable with strong attention to detail in all data handling tasks
• Prior experience in the events, exhibitions or MICE industry is an advantage

Additional Information

• Initial contract duration is 3 months, extendable until January 2027 based on project requirements and performance.
• Candidates must be flexible regarding contract extension as required by business needs.