Inbound Customer Service

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 7 months ago
0-4 years
Mumbai City, Thane
Work from Office

Posted: 7 months ago
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Applicants: 85+
Job Description
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Job Description

    Job Title: Customer Service Executive International BPO (Work From Office)


    Location: Thane & Malad (WFO)


    Salary: 21,000 40,000 per month


    Shifts: Rotational 9 hours window shift US(5:30 pm- 9:30 am), UK(10:30 am- 4:30 am) & Australian(3:00 am- 3:00 pm)


    Week Offs: Rotational 2 Week Offs


    Joining: Immediate Joiners preferred.


    About the Role
    We are hiring Customer Service Executives with international BPO experience for our offices in Thane and Malad. The role involves handling international voice processes, supporting US and Australian clients, and delivering excellent customer service.


    Key Responsibilities


    • Handle inbound and outbound international voice calls.



    • Provide support to US and Australian customers.



    • Resolve customer queries within defined timelines.



    • Maintain quality, compliance, and performance standards.




    Requirements


    • Minimum 1 year International BPO (voice) experience/ Freshers.



    • Excellent English communication skills (spoken and written).



    • Flexible to work in rotational night shifts (US and Australian).



    • Comfortable with rotational 2 week offs.



    • Work from office Thane or Malad.

      Looking to get Placed? Try our Placement Guarantee Plan



    • Immediate joiners required.




    Perks & Benefits


    • Salary: 21,000 40,000 per month.



    • Attractive incentives and bonuses.



    • 5-day working with rotational offs.



    • Career growth and international exposure.




    How to Apply
    Email your CV to:
    Call/WhatsApp: 73hidden_mobile3

Skills

Customer ServiceVoice ProcessCustomer Service ExecutiveCallingBpoGraduateInbound ProcessInternational BpoInternational Voice ProcessCustomer Care

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Important dates & deadlines?

Application Deadline

02 Nov 25, 11:22 AM IST

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