Senior Applications Support Analyst

Responsibilities :

• Acts as technical lead and subject matter expert

• Complex issue resolution for third-party applications used in production and manufacturing.

• Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions.

• Leads large projects, upgrades, or cross-site implementations

• Designs, integrates, and upgraded new manufacturing systems, tools, and technologies into the existing IT ecosystem.

• Document system configurations, support procedures, and issue resolutions.

• Develop training strategies and support standards

• Advanced understanding of custom database-driven applications

• Advanced knowledge of programming/scripting languages (e.g., SQL, Python, .NET, Java).

• Mentors other support team members, reviews work quality and helps define IT support standards.

• Knowledge of software development life cycle (SDLC) and change control processes.

• Advanced knowledge of manufacturing execution systems (MES), ERP platforms, and third-party database-driven applications.

Shift Timing :

7 :30pm until 5 :00am IST / 2 :30pm until 12 :00am IST