Customer Support Specialist

Company: Fly and Go

Location: Erode, Tamil Nadu, India

Work Mode: On-site

Employment Type: Full-time

Experience: 0–5 years

Salary: 12,000–25,000 per month, based on skills and experience

Are you confident in English communication, comfortable using computers, and eager to build a rewarding career

InFly and Go is looking for enthusiastic, detail-oriented and quick-learning individuals to join our team in Erode.

We welcome both freshers and experienced candidates from any industry. You do not need prior travel and tourism experience to apply. We value communication skills, computer proficiency, a professional attitude and the ability to learn new systems.

• Communicate professionally with customers through calls, emails and other digital channels, as required.
• Handle customer enquiries and provide accurate information.
• Work with computer applications, online platforms and internal business systems.
• Maintain records, update information and manage documentation accurately.
• Coordinate with team members to ensure smooth daily operations.
• Follow standard operating procedures and meet assigned quality and productivity targets.
• Learn new applications, tools and business processes quickly.
• Maintain professional communication and a customer-first approach.

• Good spoken and written English communication.
• Practical knowledge of computers and internet-based applications.
• Familiarity with MS Excel, MS Word, email and document management.
• Ability to learn new software and digital tools.
• Strong attention to detail and problem-solving skills.
• Professional attitude, punctuality and willingness to take responsibility.

• Freshers and candidates with up to 5 years of experience.
• Candidates from any educational background, subject to role suitability.
• Applicants from customer service, BPO, administration, sales support, IT, banking, retail, hospitality or other industries.
• Candidates willing to work full-time from our Erode office.

Prior travel and tourism experience is an advantage, but not mandatory.

• Monthly salary of 15,000–25,000, depending on skills and experience.
• Opportunity to learn new applications and business processes.
• A professional environment to develop communication and operational skills.
• Career development opportunities based on performance and business requirements.

Interested candidates can apply directly through LinkedIn with their updated résumé.

Please include:

1. Educational qualification
2. Total work experience
3. English communication proficiency
4. Computer applications you can use independently
5. Current location and availability to join
6. Expected salary

If you have the right communication skills, computer knowledge and willingness to learn, we encourage you to apply today!

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