Admission Counsellor / Team Leader / CC

Employment Type: Full Time, Permanent

Location: Mumbai

:

• Counsel students on Vidyalankar's course offering and convert enquiries to enrolments
• Contribute to the overall sales target by maintaining a constant communication channel with students in person and through the phone, email, and WhatsApp
• Work with the Centre Coordinator and Sales Manager to execute BTL activities in the centre and surrounding schools and colleges
• Ensure that service quality standards are adhered to by tracking course completion, ensuring delivery of study material, and taking student feedback
• Provide actionable insights to the Centre Manager and Operations Manager to improve Vidyalankar courses and allied services.
• Handling daily counselling of students and closing of admissions.
• Calling up on data given by the marketing department and generating foot falls to centres given.
• Follow up with students and parents for admissions or attending seminars/ attending counselling at centres.
• Direct interaction with Students /parents.
• Ensure healthy growth in enrolments.
• Centre facility and infrastructure management; Aesthetic upkeep of the place.

Requirements

Knowledge

• The candidate should have scored at least 60% in the 10th standard board exams
• The candidate should hold at least a graduate degree
• The candidate should be well versed with Microsoft Word, Excel, Outlook and Power-point
• Having previous experience in sales / in the education industry is an asset.

Skills

• Excellent verbal and written communication skills in English and the ability to fluently speak in Hindi / Marathi
• The ability to immediately gel in teams and work with others

Behaviour

• The candidate should be presentable, energetic, create clarity and take initiative
• Should be comfortable to travel to all locations
• The candidate should be willing to work on weekends (Weekly off between Monday to Thursday i.e., 6 days work week)
• Timing 8.5 Hours between 6.45 am to 9.00 pm as decided by the RO