Revenue Manager

Role & responsibilities

1. Dispatch & Inventory Accountability

• Ensure all finished goods dispatched from factories or warehouses are accurately recorded in the ERP system.
• Validate dispatch records against physical movement and system entries to prevent revenue leakage.
• Collaborate with supply chain and warehouse teams to maintain real-time visibility of stock movement.

2. Invoicing Control & Accuracy

• Oversee timely and error-free invoicing for all outbound shipments.
• Implement checks to prevent duplication, rate mismatches, or tax errors.
• Coordinate with billing, sales, and IT teams to resolve invoice discrepancies swiftly.

3. Proof of Delivery (POD) Compliance

• Track PODs for every invoice raised and ensure timely follow-up with transporters and distributors.
• Digitally archive PODs in the system for audit readiness and claim validation.
• Escalate missing or delayed PODs to relevant stakeholders and initiate corrective actions.

4. Debtors Ledger Reconciliation

• Periodically reconcile distributor and customer accounts to ensure alignment between company books and external ledgers.
• Investigate and resolve mismatches in outstanding balances, credit notes, and claims.
• Prepare ageing reports and highlight risk accounts for proactive intervention.

5. Distributor Claims Management

• Validate and process distributor claims (e.g., trade schemes, damaged goods, rate differences) within the next business month.
• Ensure claims are backed by proper documentation, approvals, and system entries.
• Coordinate with sales and commercial teams to ensure transparency and timeliness in claim settlements.

6. Collections & Credit Control

• Monitor collections against due dates and follow up rigorously with distributors and customers for overdue payments.
• Flag high-risk accounts and coordinate with sales to restrict further dispatches as per credit policy.
• Maintain a tracker of blocked accounts and ensure timely review and resolution.

7. D2C App Sales Reconciliation

• Manage accounting and reconciliation of D2C (Direct-to-Consumer) app sales with zero tolerance for error.
• Ensure all transactions are captured accurately, mapped to correct SKUs, and reflected in financial books.
• Liaise with tech and operations teams to resolve payment gateway mismatches or settlement delays.

8. Debtor-Side Debit Validation

• Ensure all debits raised by debtorswhether for expenses, claims, or adjustments—are thoroughly vouched and validated.
• Maintain documentation trail for each debit and ensure proper accounting treatment.
• Escalate unauthorized or unsupported debits and initiate recovery or dispute resolution.

Cross-Functional Interfaces:

• Internal: Sales (ASM/RSM), Billing, Dispatch, Accounts Receivable, Commercial, IT, D2C Ops
• External: Distributors, Transporters, Auditors, Payment Gateway Partners