Assistant Manager

Role & responsibilities

• Position Summary: 
• MMLIS is looking for a highly skilled leader and operational veteran who understands the needs of the advisors and
• their staff. The leader will build the GCC team from the ground-up including support for new business/account
• maintenance processing, cashiering, transfer of assets, account maintenance, etc. in partnership with the onshore
• operations teams. Strong collaboration skills are critical in order to meet and exceed expectations for our advisors
• and customers. The Assistant Manager will be responsible and accountable for developing and delivering world
• class quality service with outstanding attention to detail while constantly seeking opportunities to make our
• processes more efficient. 
• Overall Responsibility:

• Help build, monitor and manage the execution plan for the India GCC Wealth Management team.
• Understand advisor sales processes, home office submission processes, compliance and regulatory

landscape and implications, understand and balance multiple risks.

• Build processes, procedures, workflows, and communication standards that display a concierge model

which is founded on advisor ease of doing business

• Lead a team of associates in order to reach the full potential and shared goals consistent with the strong

culture already present

• Develop and manage daily and other periodic key performance metrics and dashboards which include

• quality, cycle time, service levels and advisor satisfaction and net promoter scores
• • Create and monitor a robust diversity and inclusion strategy that delivers better business results and imbeds
• diversity & inclusion into the culture of the team. Engage and inspire others to build a culture of innovation,
• inclusion, and diverse thought leadership
• • Utilize continuous improvement tools and techniques to constantly check and adjust to ensure we maintain
• our key metrics and meet expectations of our advisors.

• Partner with other areas within MMLIS to ensure best practices and efficiencies.
• Assist in managing annual operating budget for the team and interface with corporate finance partners
• Identify opportunities to identify strengths of the new organization and leverage across the broader team
• Partner closely across the organization to ensure collaboration and connections are made across projects,

• priorities, and functions
• • Other assignments as needed
• Candidate Qualifications:

• Bachelors degree or related extensive business experience required
• FINRA supervision requirements: Non-Registered Fingerprinting (NRF) submission and personal trading

account oversight.

• Demonstrated abilities and experience in the Wealth Management and/or Financial Services industries.
• 3 to 5+ years of Wealth Management operational experience in one or more disciplines preferred: Service,

New Business, Cashiering, TOA, Account Maintenance

• Strong understanding of BD/RIA operational platforms and workflows
• Abreast of industry rules and regulations, and ability to balance risk
• Strong analytical and problem-solving skills with superior communication and organizational skills
• Successful experience leading employees including building culture and career development
• Must be collaborative partner within the broader MMLIS and Wealth Management teams
• Expert at juggling multiple priorities through strong leadership and collaboration skills
• Ability to prioritize complex and competing demands while flexing and adapting to evolving environment
• Innovative mindset
• Demonstrated decisive decision making
• Experienced with taking complex data and scenarios developing the story to present to senior leadership

• Work timings:
• • This role requires flexibility to work in shifts (regular, afternoon shift, and night shift in India) as per business
• requirements on a rotational basis. Team members may require working in India night shifts initially for a
• few weeks for trainings.

Preferred candidate profile