Vendor Management Specialist - Total Rewards

Vendor Management Specialist - Total Rewards

Company: Leading Global HR Shared Services Company

Function: Hire to Retire - Vendor Management

Experience: 4 - 12 Years

Employment Type: Full-time

Location: Hyderabad

Job Overview:

We are looking for an experienced Vendor Management Specialist to support vendor operations within the Total Rewards function. The role involves coordinating with external vendors, monitoring service-level agreements (SLAs), ensuring data accuracy, managing vendor documentation and supporting continuous improvement initiatives.

The ideal candidate should have experience in vendor management, contract administration, supplier coordination or outsourced service delivery.

Key Responsibilities:

• Monitor vendor performance against SLAs, service expectations and delivery timelines.
• Coordinate day-to-day activities with external vendors and service providers.
• Track vendor deliverables, identify service gaps and support issue resolution.
• Validate data accuracy and maintain the integrity of vendor files and systems.
• Prepare vendor performance reports, metrics and governance documentation.
• Support contract administration, vendor documentation and compliance activities.
• Coordinate with internal stakeholders across HR, Payroll, Legal and other functions.
• Identify opportunities to improve vendor service quality, accuracy and operational efficiency.
• Ensure adherence to organizational policies, data privacy and regulatory requirements.

Required Skills & Experience:

• 4 - 12 years of relevant professional experience.
• Experience in Vendor Management, Supplier Management, Contract Administration or Service Delivery.
• Understanding of SLA monitoring, vendor performance and issue resolution.
• Experience coordinating with multiple internal and external stakeholders.
• Strong documentation, reporting and data management skills.
• Exposure to shared services or global business services environments is preferred.
• Experience in process transitions or transformation initiatives is an added advantage.

Preferred Background:

Candidates from HR Operations, Procurement, Vendor Management, Contract Management, BPO Operations, Shared Services and Supplier Relationship Management backgrounds are encouraged to apply.

Note: Direct Total Rewards or HR experience is preferred but not mandatory.