Social Media Response Management Executive

Qualifications Required:

• Bachelor s degree in mass communication, public relation, journalism or any relevant field.
• 1-2 years experience in similar post.
• Fluent in English and Arabic (reading, writing, and speaking);
• Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)

Key Responsibilities:

• Actively manage clients social media pages including responding to fans,

moderating pages and pro-actively engaging with users.

• Actively work on enhancing client s public image through its social media platforms.
• Act as a focal point to ensure communication between the client and their customers are managed efficiently.
• Perform other activities based on clients needs and requirements, like

listening, monitoring or proactive engagement.

• Make sure the KPIs agreed with the client are achieved.
• Serve as a subject matter expert on the use of social media platforms.
• Responsible for achieving high quality results with only general supervision.
• Effectively communicate the company s mission.
• Perform other job-related duties as assigned by direct manager