Blended Process (Computer Multitasking Specialist)
IT / Software Development & Related
An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- You are required to join as a Male Immediate Joiner for the position of a US Blended Process (Computer Multitasking Specialist). In this role, you will be responsible for handling both voice (calls) and non-voice (chat, email, data entry, back-office) processes for US clients. Your main tasks will include efficiently managing multiple tabs and applications simultaneously on the computer, updating records with accuracy, and providing excellent communication and customer service.
- Handling inbound and outbound customer calls professionally.
- Managing non-voice operations such as chat, email, and data entry.
- Navigating and operating multiple tabs/windows (36 applications simultaneously) efficiently.
- Accurately updating records, forms, and reports across different systems.
- Maintaining productivity and quality while multitasking in real-time.
- Resolving customer issues by coordinating across platforms and tools.
- Excellent computer skills for fast navigation across multiple tabs, windows, and software.
- Typing speed of 35-40 words per minute with accuracy.
- Strong English communication skills (verbal and written).
- Ability to multitask under pressure in a fast-paced environment.
- Willingness to work US night shifts.
- Familiarity with CRM tools.
- Knowledge of MS Office (Excel, Word, Outlook) and web-based applications.
- Quick learner with adaptability to new systems and processes.
- Strong problem-solving and analytical mindset.
Key Responsibilities:
Required Skills & Qualifications:
Preferred Skills:
If you are interested and meet the requirements, please contact 98hidden_mobile0 for further details. This is a Full-time, Permanent position in person.,
Skills
English CommunicationCustomer ServiceTypingComputer MultitaskingMS OfficeVoiceProblemsolvingCRM ToolsNonvoice ProcessesIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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