Customer Service Representative (Voice Process)
Operations Maintenance & Support
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- This is a full-time on-site role based in Noida where you will be responsible for various tasks such as administrative support, customer service, data entry, internet research, and scheduling. Your day-to-day duties will include managing emails, creating reports, coordinating meetings, answering calls, conducting market research, and maintaining databases. The role demands flexibility and efficient multitasking abilities.
Experience in International processes is preferred for this role. You should possess administrative skills like secretarial assistance, scheduling, and report creation. Additionally, customer service skills such as answering calls, resolving customer issues, and maintaining client relationships are essential. Technical skills including data entry, database maintenance, and internet research are required. Strong communication skills, both written and verbal in English, are necessary. Proficiency in Microsoft Office Suite and other relevant software is expected.
Immediate joiners are sought after for this position. The work schedule is full-time and permanent, with night shifts from Monday to Friday during US hours. Applicants need to be comfortable with night shifts and have experience in Voice processes, either International or Domestic. Fluency in English is a must. The work location is on-site in Noida.
For further queries or to apply, you can directly contact the employer at +91 hidden_mobile.,
Skills
Administrative SupportDatabase MaintenanceCustomer ServiceMaintenanceSecretarial AssistanceSchedulingMarketingDatabase MaintenanceExcellent WrittenAdministrative SupportInternet ResearchMaintaining DatabasesVerbal CommunicationAnswering CallsPrioritize EffectivelyConducting Market ResearchCoordinating MeetingsResolving Customer IssuesProficiency In Microsoft Office SuiteAbility To Manage Multiple TasksFluent In EnglishCustomer ServiceData EntryMaintaining Client RelationshipsManaging EmailsCreating ReportsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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