Virtusa Consulting Services - Product Manager

Description:

- As a Product Manager in Merchant Services for eCommerce Payments Products and Solutions, you will play a pivotal role in driving innovation and leading the complete product lifecyclefrom strategy and discovery to launch and continuous optimization.

- Acting as the voice of the customer, you will design and deliver profitable products that provide exceptional value and superior client experiences.

- Your responsibilities include defining product vision and strategy, conducting market research to uncover customer needs, and translating insights into actionable roadmaps.

- You will own and manage the product backlog, ensuring alignment with strategic objectives while tracking key success metrics such as cost, functionality, risk posture, and reliability.
- This role demands strong expertise in product management and payments, including payment networks, merchant services, digital wallets, PSPs (Payment Service Providers), and fintech solutions.

- Ideal candidates bring 8+ years of product management experience and at least 6 years in the payments domain, with advanced knowledge of product development, design, and data analytics.

- You should have a proven ability to lead discovery, ideation, and strategic development, navigate governance processes, and manage diverse stakeholder groups in a highly matrixed environment.

- Familiarity with merchant acquiring, payment processing, software development lifecycles, and emerging payment technologies is essential, while experience in strategy consulting and an MBA are preferred.

- Your work will ensure platforms are scalable, resilient, and secure, delivering measurable business outcomes and exceeding customer expectations.
- Develop Product Strategy and Vision: Create a product strategy and vision that delivers value to customers.
- Product Backlog Management: Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition.
- Track Success Metrics: Build the framework and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Enhancement Prioritization: Collaborate with the Product team to prioritize enhancements for web optimization
- Opportunity Identification: Identify areas of opportunity including process improvements, training opportunities, team building, and success sharing.