IRF Compliance Analyst

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

• Review and validate client-submitted documentation to support IRF claims processing.
• Ensure completeness, accuracy, and consistency of claim records and supporting evidence.
• Upload, organize, and maintain documentation within designated claims management systems and repositories.
• Execute end-to-end IRF claims review and validation activities in accordance with established policies, procedures, and service levels.
• Analyze client-submitted documentation and transaction data to determine claim eligibility and support claim adjudication.
• Investigate claim exceptions, discrepancies, and processing issues, escalating matters as appropriate.
• Partner with regional stakeholders, operations teams, product teams, and compliance functions to resolve claim-related inquiries.
• Maintain accurate records, audit trails, and supporting documentation for claims decisions.
• Develop and maintain reporting, dashboards, and KPIs to monitor claims inventory, processing efficiency, and program performance.
• Identify opportunities to improve operational controls, process efficiency, and automation within the claims lifecycle.

- periodic reviews, quality assurance activities, and strategic initiatives related to interchange compliance and claims operations.