Tele Sales Executive

Role & responsibilities

• Contact new customer enquiries and understand their rental property requirements.
• Speak with customers professionally and build a positive first impression of the company.
• Collect complete requirements, including location, budget, property type, family or bachelor preference and move-in date.
• Identify genuine customers and transfer qualified leads to the sales team.
• Follow up on unanswered calls and reconnect with interested customers.
• Maintain accurate customer information, call history and lead status in the CRM.
• Ensure every assigned lead is contacted on time without missing follow-ups.
• Coordinate with the internal team to ensure smooth customer handovers.
• Handle customer questions patiently and provide clear, accurate information.
• Achieve daily calling and lead qualification targets.
• Maintain proper records of completed calls, pending calls and customer responses.
• Follow company procedures, maintain customer confidentiality and complete daily work re

Preferred candidate profile

• Previous experience in the real estate industry is preferred.
• Experience in residential property sales and rentals will be an added advantage.
• Good communication skills in Hindi, English and Telugu.
• Experience in customer calling, lead handling and follow-ups.
• Good understanding of customer property requirements and basic real estate terminology.
• Basic computer knowledge and CRM experience preferred.
• Strong communication, convincing and customer-handling skills.
• Candidates with experience in Hyderabad's residential real estate market will be given preference.