Social Media Executive - Nightlife

Your Journey Starts Here.

This Isn't Just A Role - It's APosition Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads ofculture, entertainment, and commercial ambition - contributing to an ecosystemthat spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whetheryou're in a frontline role, a specialist function, or a leadership position,every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver WithPrecision.

Youapproach your responsibilities with discipline, a clear understanding of whatthe business requires, and a consistent attention to quality - workingcollaboratively and focused, at all times, on delivering meaningful output.

• Thorough knowledge,familiarity and interest in social media.
  
• Previous experience creatingcontent for TikTok and YouTube is a plus.
  
• A Proactive Nature,coupled with a meticulous Eye for Detail, ensuring that every aspect of theoperation is Curated to Perfection.
  
• Excellentinterpersonal skills to engage effectively with Guests, FIVE Tribe Members, andstakeholders.
  
• Next-LevelOrganisational and Time-Management skills, effectively leading and inspiringthe FIVE Tribe to New Heights.
  
• Skills in ImprovingCustomer Satisfaction and Driving Profitability, showcasing a commitment toIndustry-Leading Standards.
  
• ‘FIVE-Styled’Visionary thinking by finding creative solutions, while taking Ownership forall duties and tasks assigned.
  
• Computer literacy,with a mastery of Microsoft Word, Excel, PowerPoint, Outlook and all SocialMedia Platforms.
  
• Fluent in both verbaland written English (Additional languages are a plus).
  
• Flexibility to work avariety of shifts, including weekends and holidays, based on the requirementsof the Hotel.
  
• A hands-on attitude,fuelled by a ‘Can-Do!’ Spirit.
  
• Creates, Curates, andManages Content across various Social Media platforms including but not limitedto Facebook, Instagram, X, TikTok, LinkedIn and YouTube.
  
• Elevates FIVE’s onlinereputation by Addressing Guest Concerns to ensure ‘FIVE-Styled’ customerservice.
  
• Oversees and ActivelyEngages with FIVE’s online community, Responding to Comments, Questions, andReviews, elevating FIVE’s Community Management to new heights.
  
• Crafts Insta-Worthy Copy that communicatesthe ‘Vibe at FIVE.’
  
• Produces Sensational Contentthat highlights FIVE’s award-winning dining and nightlife offerings and promotions,while maintaining FIVE’s Signature Tone of Voice.
  
• Acts as the Brand Guardian, ensuring thatWritten Content and Comments maintain a Consistent Tone, Style, and Messaging,across all platforms.
  
• Manages and Follows aregular Posting Schedule, ensuring consistency and reliability.
  
• Reviews Content with attention to detail,assuring Accuracy, Correct Grammar, and Style, ensuring high-quality anderror-free material.
  
• Tracks and Analyseskey Social Media Metrics to assess the performance of Campaigns and Content.
  
• Prepares andDistributes insightful and thorough Social Media Performance and Analysisreports.
  
• Captures Video Contentduring Photoshoots, Events and Activations for FIVE’s social media stories.
  
• Monitors and Managesonline review platforms, responding appropriately and promptly to comments.
  
• Builds and Fosters anEngaged Online Community, to maintain FIVE’s competitive digital edge.
  
• Conducts Research onIndustry Trends, Competitor Strategies, and Emerging Digital MarketingTechnologies, demonstrating a strong commitment to maintaining industry-leadingstandards.
  
• Works with other‘FIVERs’ to Develop and Execute new event concepts.
  

What Success Looks Like

Be Part of an Organisation ThatRecognises Delivery and Rewards Growth.

You'llbe part of a global, fast-growing business operating across some of the mostdistinctive destinations in the industry, working alongside a diverse,multicultural team united by shared standards, at a pace that supports realdevelopment and where consistent delivery is recognised across every function,brand, and territory.

You Connect

You recognise how your work affects the wider team, the guest, and the business, and you act accordingly.

You Represent the Brand

In every interaction, whether with a guest, a colleague, or a partner, you conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what falls within your remit, and you see it through to completion with minimal oversight.

You Deliver

Your work is accurate, timely, and consistently meets the standard expected, while understanding how it connects to the wider business, team output and commercial results.

You Grow

You receive feedback constructively, develop your capabilities with intent, and approach every challenge as an opportunity to improve.

If You Want to Play at the HighestLevel, We’d Like to Hear from You.

If you're inspired by high-performance environments,energised by possibility, and driven to deliver work that truly stands out -write to us with your CV and a brief introduction to the contact below.