Center Head (Females Only)

Job Title: Centre Head Institute

Department: Operations

Reports To: Regional Head

Role Overview

The Centre Head is responsible for managing the Institute as an independent profit centre, driving admissions, revenue, and operational excellence while ensuring high-quality education and student satisfaction.

Key Responsibilities

Sales & Business Growth

• Achieve monthly and annual admission, revenue, and profit targets.
• Plan and execute local sales & marketing initiatives to drive enrolments.
• Handle walk-ins, counsel prospective students, and convert enquiries to admissions.
• Build corporate, institutional, and local tie-ups (colleges, schools, tuition centres).

Operations & Administration

• Oversee admissions, batch formation, timetables, and teaching schedules.
• Recruit, induct, and manage staff; ensure discipline and productivity.
• Manage cash flows, receivables, payables, and vendor interactions.
• Maintain records, databases, and compliance documentation.

Quality & Governance

• Ensure strict adherence to SOPs and operational standards.
• Maintain institute hygiene, infrastructure, and learning environment.
• Monitor capacity utilization and optimize yield.
• Track market trends, competition, and provide business inputs.

Team Leadership

• Manage duty rosters, identify multi-skilled staff, and enable training.
• Control attrition (target ?2% annually).
• Support corporate-led marketing and promotional initiatives.

Additional Responsibilities

• Support events, promotions, and campaigns as guided by Zonal/Corporate teams.
• Execute any other responsibilities assigned by Operations or Management.