SAAS Implementation Specialist

Requirement:

• Client Implementation & Onboarding: Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
• Custom Integration & Scripting: Build and customize integrations using PHP or Python to tailor workflows and systems to customer needs.
• Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
• Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
• Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
• Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind.

• Who You Are:

• Tech-First Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting.
• Experienced & Independent: 25 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
• Languages You Speak: Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.
• Customer Obsessed: You see the product through the eyes of the end-user and optimize for value delivery.
• Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.