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Job Description
We are looking for an experienced and knowledgeable New Zealand Travel Consultant to assist customers with travel planning, itinerary creation, bookings, and travel-related queries for New Zealand. The candidate must have strong destination knowledge, customer-handling skills, and experience in travel reservations.
Key Responsibilities:
- • Handle customer queries related to travel to New Zealand (flights, hotels, packages, tours, and activities).
- • Create customised itineraries, holiday packages, and travel plans.
- • Provide accurate information on visa requirements, documentation, and travel guidelines.
- • Manage reservations, bookings, cancellations, reissues, and modifications.
- • Coordinate with airlines, hotels, vendors, and other travel partners.
- • Communicate travel options, prices, and available upgrades clearly and professionally.
- • Ensure high-quality customer service and maintain client satisfaction.
- • Meet monthly sales and performance targets.
- • Provide post-booking assistance (support during travel, emergency changes, etc.).
- • Stay updated with New Zealand travel trends, restrictions, and tourism updates.
Required Skills & Qualifications:
- • Minimum 1 to 2years of experience as a Travel Consultant (New Zealand specialization preferred).
- • Strong knowledge of New Zealand destinations, routes, attractions, and travel products.
- • Hands-on experience with GDS systems (Amadeus / Galileo / Sabre).
- • Excellent communication and customer-handling skills.
- • Ability to create detailed itineraries and customized holiday packages.
- • Strong problem-solving and coordination skills.
- • Good sales and upselling ability.
- • Ability to work under pressure and meet deadlines.
Preferred Qualifications:
- • Experience in New Zealand visa assistance.
- • Knowledge of hotel portals (Booking.com, Expedia, Agoda).
- • Experience working in a travel BPO or agency.
Employment Type: Full-time
Salary: Based on experience
Benefits: Incentives, Travel Perks, PF/ESI, and other company benefits.
- rotational shifts
- male and female both are apply for the same.
- 5 days working
- both side cab facility also provide.
Location- Mohali
Skills
GDSInternational TicketingAmadeusHoliday PackagesTravel SalesTravel ProcessOutbound ToursItineraryCustomer ServiceReservationsBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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