New Zealand Travel Consultant

Department Icon Operations Maintenance & Support
Posted: 11 months ago
0-2 years
Mohali, Chandigarh
Operations Maintenance & Support
work from office
Full Time

Posted: 11 months ago
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Job Description

We are looking for an experienced and knowledgeable New Zealand Travel Consultant to assist customers with travel planning, itinerary creation, bookings, and travel-related queries for New Zealand. The candidate must have strong destination knowledge, customer-handling skills, and experience in travel reservations.


Key Responsibilities:

  • • Handle customer queries related to travel to New Zealand (flights, hotels, packages, tours, and activities).
  • • Create customised itineraries, holiday packages, and travel plans.
  • • Provide accurate information on visa requirements, documentation, and travel guidelines.
  • • Manage reservations, bookings, cancellations, reissues, and modifications.
  • • Coordinate with airlines, hotels, vendors, and other travel partners.
  • • Communicate travel options, prices, and available upgrades clearly and professionally.
  • • Ensure high-quality customer service and maintain client satisfaction.
  • • Meet monthly sales and performance targets.
  • • Provide post-booking assistance (support during travel, emergency changes, etc.).
  • • Stay updated with New Zealand travel trends, restrictions, and tourism updates.


Required Skills & Qualifications:

  • • Minimum 1 to 2years of experience as a Travel Consultant (New Zealand specialization preferred).
  • • Strong knowledge of New Zealand destinations, routes, attractions, and travel products.
  • • Hands-on experience with GDS systems (Amadeus / Galileo / Sabre).
  • • Excellent communication and customer-handling skills.
  • • Ability to create detailed itineraries and customized holiday packages.
  • • Strong problem-solving and coordination skills.
  • • Good sales and upselling ability.
  • • Ability to work under pressure and meet deadlines.


Preferred Qualifications:

  • • Experience in New Zealand visa assistance.
  • • Knowledge of hotel portals (Booking.com, Expedia, Agoda).
  • • Experience working in a travel BPO or agency.


Employment Type: Full-time


Salary: Based on experience


Benefits: Incentives, Travel Perks, PF/ESI, and other company benefits.


  • rotational shifts
  • male and female both are apply for the same.
  • 5 days working
  • both side cab facility also provide.

Location- Mohali

Skills

GDSInternational TicketingAmadeusHoliday PackagesTravel SalesTravel ProcessOutbound ToursItineraryCustomer ServiceReservationsBpo

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