Deputy Manager_IP Core Network

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

What you’ll do

• Operate, maintain and troubleshoot IP Core network infrastructure across Cisco 9000/12000 series and ASR, Juniper MX960 and Alcatel/Nokia 7750 environments.
• Provide 24x7 support for IP Core networks, responding to high-impact incidents and restoring services within agreed operational timelines.
• Diagnose and resolve complex hardware, software and connectivity faults to maintain network and service continuity, including disaster recovery and RMA activities.
• Troubleshoot and configure IP networking technologies including BGP, IS-IS, MPLS and IPsec.
• Support Network-to-Network Interface (NNI) builds and migrations, as well as network hardware and software upgrades.
• Support service activation and migration activities for critical services including IPX, IoT and related IP connectivity services.
• Assess operational risks associated with network changes and help minimise service disruption and human error through effective change management.
• Identify opportunities to automate network operations and collaborate with development teams on deployment, testing and validation of automation solutions.
• Work with local and geographically distributed network teams to investigate incidents, evaluate resolution options and coordinate recovery activities.
• Contribute to maintaining the stability, resilience and availability of business-critical IP Core network services.

Who you are

• You have a BE degree in Telecommunications, Information Technology, Electrical Engineering or a relevant engineering discipline.
• You bring 5+ years of hands-on experience working with IP network technologies and environments.
• You have strong practical knowledge of BGP, IS-IS and MPLS, along with a deep understanding of IP networking and routing protocols.
• You have hands-on experience with Cisco 9000/12000 series, Cisco ASR, Juniper MX960 and Alcatel/Nokia 7750 routers.
• You understand IPsec technologies, Core Network architecture and associated network services.
• You have experience troubleshooting complex network incidents involving hardware, software, routing and connectivity issues.
• You are comfortable making timely operational decisions during high-impact network incidents and working collaboratively across multiple technical teams.
• You can communicate effectively in spoken and written English.
• CCNA, JNCIA or an equivalent relevant networking certification is required.
• You are comfortable working in an operational environment requiring 24x7 network support.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on business-critical IP Core and IP/MPLS backbone networks supporting large-scale telecommunications services.
• Hands-on exposure to multi-vendor network environments spanning Cisco, Juniper and Alcatel/Nokia routing platforms.
• Experience resolving complex, high-impact network incidents with visibility across multiple network and operational teams.
• Opportunity to contribute to network transformation and operations automation, working with development teams from opportunity identification through deployment and testing.
• Broader technical exposure to areas including IP security/DDoS, unified communications, mobile roaming, voice operations, IoT and IPX services.
• Opportunity to collaborate with multinational and geographically distributed technology teams.

What skills you will learn

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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